Collect, Validate and Prioritize Customer Problems to Better Inform your Product Roadmap

Define/Refine your assumptions (Customer Problems, Personas, Customer Journeys, etc), Interview, Survey and Observe Customers to learn, validate and prioritize those assumptions.

Understand your Customers

Dissect every interaction to identify patterns in the data, which allows you to make more informed product/marketing decisions.
persona-validation-dashboard

Design Thinking

Know the depths of your customers' problems, and build what they need to solve it.

How it Works

Find out exactly what problems your customers face and What needs to be added to or improved in your product.
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Collect Customer Problems

Leverage our Widget to Collect Customer Problems, Feedback and Conduct Qualitative/Quantitative Customer Research.


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Validate Problem/Solution

Refine or Scrap assumed Customer Problems, through Surveys, Customer Interviews and Observations (e.g. UX Testing, Prototype testing, etc).

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Prioritize Roadmap Items

Use the problem impact score breakdown and aggregated findings about the problem, persona(s), customer journey and solution(s) to determine prioritizes in your roadmap.

Always Know What your Customers Need

Use PrepxUs to augment your empathy for customers and better communicate value to stakeholders.