Check out our Plans.

Pick the right plan for you.

Monthly Annually
Starter
£23 / user / 1+ seats
Collect Customer Feedback (via In app Widget).
Conduct Research with targeted Users (via In app Widget or Public Link).
Do Rapid Prototyping and Concept/UX Testing.
Visualise/Breakdown Research and User Findings.
Pro
£35 / user / 1+ seats
Everything in Starter.
Switch Between Workspaces (for different Products).
Business
£32 / user / 3+ seats
Everything in Pro.
Share Workspaces and Collaborate when Prototyping.
Enterprise
£* / user / 10+ seats
Everything in Business.
Apply Advanced Security settings for SSO, Okta, etc integrations.
Features
CUSTOMER RESEARCH
In App Research Recruitment
Push Research Requests to Popup for particular segments of customers, and remain at the top of the shared feedback (for the duration of the study).
CUSTOMER PROBLEMS
Problem Management
Every Idea tackles a problem, each problem has 1 or more personas (with dedicated research and prototyping hubs).
BUYER PERSONAS
Persona Analytics
Visualize Comparisons between your Persona and Findings (from your Qualitative and Quantitative Research).
Persona Management
Each Problem has at least one Idea Customer, the Customer is defined with user defined tags, not arbitrary/excessive text.
CUSTOMER INTERVIEWS
1:1 Video Chat
Conduct Face-to-Face or Audio-Only Customer Interviews (via your in-app Meeting Room), which are automatically recorded and transcribed.
Availability Calendar
Simple Calendar Widget for defining your availability, so those you reach out to can select available time slots.
Meeting Bookings
When setting up Customer Interviews, you are provided with a Booking link that can shared publicly, so they book available time slots themselves.
Screening Questions /interview
Screen those you reach out to (pre-interview), to identify if they qualify as your target audience.
Follow-Up Questions /interview
Setup Follow-Up survey questions (that trigger straight after you end the meeting) to capture qualifiable information such as their Demographic Data.
Automatic Recording/Transcription
Customer Interviews are automatically Recorded, Stored in the Cloud and Transcribed. Transcriptions can be edited and sections tagged.

Use the Top-Up form to Top-Up your minutes
Transcript Tagging / Editing
Use the tags to identify the frequency of problems your customers are experiencing. Use tags to transform conversations to Quantifiable and Qualifiable data.
CUSTOMER SURVEYS
Survey
Conduct Surveys and offline Usability tests, for instances you want to test new features with all your customers
Survey Question
4 Question types, Rating, Prototype Usability Test, Multiple Choice, Single Text (more to come)
SOLUTION PROTOTYPING
UI/UX Prototypes
Quickly mockup interactive solutions/features to test with your customers, to know if it is what your customers need.

Prototypes are created specifically for a Customer Persona
USABILITY TESTING
Usability Testing Sessions
Test if your target/existing customers find your solution effective enough to solve their problem (before you expend resources coding a solution).
Session Recording
Do Session Recordings when interviewing customers, so they can walk you through theirs experiences with your Product (Only Customers can activate or deactivate session recording).
CUSTOMER FEEDBACK
Feedback/Research Widget
Collect Customer Feedback then Conduct Research Studies with those or selected users.
OTHERS
Workspace
Use workspaces separate problems related to different products
Cloud Storage
The storage limit for Interview Recordings and Transcripts
SECURITY
SSO + advanced security
*** - Coming Soon
Starter
 
Included
 
Included
 
Included
Included
 
Included
Included
Included
Unlimited
5
Requires Topup
Included
 
Unlimited
15 /survey
 
15 /persona
 
Included
Included
 
Included
 
1
100GB
 
-
 
Pro
 
Included
 
Included
 
Included
Included
 
Included
Included
Included
Unlimited
Unlimited
500 minutes /month
Included
 
Unlimited
Unlimited
 
20 /persona
 
Included
Included
 
Included
 
5
300GB
 
-
 
Business
 
Included
 
Included
 
Included
Included
 
Included
Included
Included
Unlimited
Unlimited
500 minutes /month
Included
 
Unlimited
Unlimited
 
Unlimited
 
Included
Included
 
Included
 
5
250GB
 
-
 
Enterprise
 
Included
 
Included
 
Included
Included
 
Included
Included
Included
Unlimited
Unlimited
1000 minutes /month
Included
 
Unlimited
Unlimited
 
Unlimited
 
Included
Included
 
Included
 
Unlimited
1TB
 
Unlimited
 

Always Know What your Customers Need

Use PrepxUs to augment your empathy for customers and better communicate value to stakeholders.