Check out our Plans.

Pick the right plan for you.

Monthly Annually
Starter
£23 / month
For an individual user, billed annually
Opportunity Backlog to store all your Customer Feedback.
Collect and Categorise Customer Feedback.
Sort Assessed Opportunities with custom priority factors.
Customer Persona and Journey-Map Management and Validation.
Conduct Customer Interviews and Surveys with targeted Users (In App / Public Link).
Research Study Reports.
Pro
£38 / month
For an individual user, billed annually
Everything in Starter.
Push Standalone Research Requests to users.
Search the Feedback and Save Search Queries.
Contact Management.
Feature Management.
Moderated Prototype Testing (and Remote Assist).
Do Rapid Prototyping and Unmoderated Concept/UX Testing.
Team
£34 / user / month
Starting at 3 users, billed annually
Everything in Pro.
Domain for sharing access to all related workspaces.
Switch Between Workspaces (for different Products).
Share Workspaces and Collaborate when Prototyping / Defining Research Studies .
Enterprise
£* / user / month
Starting at 10 users, billed annually
Everything in Team.
Apply Advanced Security settings for SSO, Okta, etc integrations.
Features
OPPORTUNITY BACKLOG
Feedback Management
Collect/Define/Categorise/Sort Customer Feedback, Separate them into Streams.
Categorise Feedback
Categorise under desired outcome (like in the opportunity solution tree), features and custom tags.
Search/Group Feedback
Search Feedback/Opportunities, for bulk updating and Save the Search Query for later use .
Priority Factors
After researching the depths of the feedback, assign custom priority factors.
PERSONA & JOURNEY MAP
Persona Analytics
Visualize Comparisons between your Persona and Findings (from your Qualitative and Quantitative Research).
Persona Management
Each opportunity has at least one Idea Customer, the Customer is defined with user defined tags, not arbitrary/excessive text.
Journey Map Management
Define all the nuances of your customer journey map (With colour coding for different moods).
FEEDBACK/RESEARCH WIDGET
Customer Feedback Submissions
In App Research Recruitment
Push Research Requests to Popup for particular segments of customers, and remain at the top of the shared feedback (for the duration of the study).
Solicited Research Requests
Send Solicited Research Requests to users via the widget with Push Notifications
PRODUCT RESEARCH
Research Studies
Studies consisting of Customer Interview, Survey and (Moderated/Unmoderated) Usability Testing Questions
In App Study User Participation
Perform In Widget Research Studies like Audio/Video Customer Interviews, Surveys, Prototype/UX Testing, Observations, etc.
Live Prototype Testing Sessions
Test if your target/existing customers find your solution effective enough to solve their problem (before you expend resources coding a solution).
User Segmentation
Segment Customers to send research study requests to.
STUDY/SURVEY DELIVERY
In App
Push Notification sent to feedback widget about the new research requests.
Link
Generated when you deploy the research study
CUSTOMER INTERVIEWS
1:1 Video Chat
Conduct Face-to-Face or Audio-Only Customer Interviews (via your in-app Meeting Room), which are automatically recorded and transcribed.
Availability Calendar
Simple Calendar Widget for defining your availability, so those you reach out to can select available time slots.
Interview Bookings
When setting up Customer Interviews, you are provided with a Booking link that can shared publicly, so they book available time slots themselves.
Re-book/Cancel Interview
Re-book/Cancel interviews via the Meeting Link (in the email) or Widget
Screening Questions /interview
Screen those you reach out to (pre-interview), to identify if they qualify as your target audience.
Follow-Up Questions /interview
Setup Follow-Up survey questions (that trigger straight after you end the meeting) to capture qualifiable information such as their Demographic Data and/or test Several Prototypes.
Automatic Recording/Transcription
Customer Interviews are automatically Recorded, Stored in the Cloud and Transcribed. Transcriptions can be edited and sections tagged.

Use the Top-Up form to Top-Up your minutes
Transcript Tagging/Editing
Use the tags to identify the frequency of problems your customers are experiencing. Use tags to transform conversations to Quantifiable and Qualifiable data.
BEYOND THE LIMITS
Topup Wallet
Perform Ad-Hoc Topups with bundles containing a number of additional Interview Minutes, Response and Feedback submissions.
CUSTOMER SURVEYS
Survey
Survey Questions
Question types: Rating, Prototype Usability Test, Multiple Choice, Single Text & Opinion Scale.
Survey Responses
Unmoderated Prototype Testing
Test Prototypes in surveys.
RESEARCH REPORT
Survey & Study Reports
SOLUTION PROTOTYPING
Prototyping/Brainstorming Boards
Quickly mockup interactive solutions/features to test with your customers, to know if it is what your customers need.

Prototypes are created specifically for a Customer Persona
Prototype Preview Local Database
Add a local database for data retrieval and entry
Prototype HTML Previewer
Prototypes are converted to HTML and then previewed
STORAGE
Cloud Storage
The storage limit for Interview Recordings, Images and Transcripts
SECURITY
SSO + advanced security
SUPPORT
Chat Support
Use our feedback widget (click 'Product Chat' in the 'Personal Feedback' section)
Email Support
Contact us via support@prepxus.com
COMPLIANCE
GDPR
Starter
 
-
 
5 /opportunity
 
Unlimited
-
-
 
-
 
 
Unlimited
Unlimited
120 minutes /month
 
 
Unlimited
Unlimited
5000 /month
-
 
 
-
-
-
 
50GB
 
-
 
-
 
Pro
 
 
Unlimited
 
Unlimited
500,000 /month
 
 
 
Unlimited
Unlimited
500 minutes /month
 
 
Unlimited
Unlimited
15000 /month
 
 
12 /persona
Excel
 
150GB
 
-
 
 
Team
 
 
Unlimited
 
Unlimited
500,000 /month
 
 
 
Unlimited
Unlimited
500 minutes /month
 
 
Unlimited
Unlimited
15000 /month
 
 
Unlimited
Excel, Google Sheets, etc.
 
150GB
 
-
 
 
Enterprise
 
 
Unlimited
 
Unlimited
Custom
 
 
 
Unlimited
Unlimited
Custom
 
 
Unlimited
Unlimited
Custom
 
 
Unlimited
Excel, Google Sheets, etc.
 
250GB
 
 
 

Let your business thrive, prioritising the right features

Startups / Small Businesses die because they didn't build what the market needs, don't let that be you.