Check out our Plans.

Pick the right plan for you.

Monthly Annually
Starter
£23 / month
For an individual user, billed annually
Feedback Manager to store all your Customer & Internal Feedback.
Collect Customer Feedback via Widget.
Sort Customer Feedback (or Ideas) under Desired Outcomes.
Tag Feedback with Assumptions.
Manage Customer Personas and Journey-Maps.
Persona Analytics (automatic comparison of research findings to assumed persona).
In-App User Research Recruitment.
Conduct User Research (Customer Interviews and Surveys) with targeted Users (In-App / Public Link).
Research Study Reports.
Tag Qualitative/Quantitative Research Findings, and sort them into themes.
Define Insights from Themes.
Prioritise validated Feedback with custom priority factors.
Pro
£38 / month
For an individual user, billed annually
Everything in Starter.
Push Ad-Hoc Research Requests to users.
Advance Search the Feedback and Save Search Queries.
User Research CRM (includes Live Chat).
Solution Brainstorming Board.
Rapid Prototyping (Hybrid of UI-Prototype and No-Code App Builder).
Unmoderated Prototype Testing.
Moderated Prototype Testing (and Remote Assist).
Team
£54 / user / month
Starting at 3 users, billed annually
Everything in Pro.
Domain for sharing access to all related workspaces.
Switch Between Workspaces (for different Products).
Share Workspaces and Collaborate when Prototyping / Defining Research Studies.
Enterprise
£* / user / month
Starting at 10 users, billed annually
Everything in Team.
Apply Advanced Security settings for SSO, Okta, etc integrations.
Features
FEEDBACK/RESEARCH WIDGET
User Feedback Submissions
In App Research Recruitment
Send Research Requests to particular segments of users.
Send User Research Requests
Send Research Requests to users via the widget
Event Tracking
To help you better filter participants for research studies
Feedback Chat
Private messaging specific to each piece of feedback
Product Chat
Private messaging for 1:1 real time communication with users
Chat Message History
Retention period of older messages
FEEDBACK MANAGER
Feedback Management
Collect User and Internal Feedback.
Tag Feedback
Tag feedback with your custom tags.
Search Feedback
Search new and history feedback based on anything from keywords to the related research findings.
Prioritise Feedback
After researching the depths of the feedback, prioritise them with custom priority factors.
USER RESEARCH
Research Studies
Studies can consisting of Live User Interview, Survey and (Moderated/Unmoderated) Usability Testing questions
User Segmentation
Segment users (by Previous Research, User Attributes and Product Events) to send research study requests to.
USER INTERVIEWS
1:1 Video Chat
Conduct Face-to-Face or Audio-Only Customer Interviews (via your in-app Meeting Room), which are automatically recorded and transcribed.
Live Prototype Testing Sessions
Test if your target/existing customers find your solution effective enough to solve their problem (before you expend resources coding a solution).
Availability Calendar
Simple Calendar Widget for defining your availability, so those you reach out to can select available time slots.
Interview Bookings
When setting up User Interviews, you are provided with a booking link that can shared publicly, so they book available time slots themselves.
Users Re-book/Cancel Interview
Re-book/Cancel interviews via the Meeting Link
Screening Questions /interview
Screen those you reach out to (pre-interview), to identify if they qualify as a appropriate participant.
Follow-Up Questions /interview
Setup follow-up questions to capture additional information.
Automatic Recording/Transcription
Customer Interviews are automatically Recorded, Stored in the Cloud and Transcribed. Transcriptions can be edited and sections tagged.

Use the Top-Up form to Top-Up your minutes
Transcript Tagging/Editing
Use the tags to identify the frequency in user experiences. Use tags to transform conversations to Quantifiable and Qualifiable data.
USER SURVEYS
Survey
Survey Questions
Question types: Rating, Prototype Usability Test, Multiple Choice, Single Text & Opinion Scale.
Survey Responses
Unmoderated Prototype Testing
Test Prototypes in surveys.
Survey Response Tagging
Use the tags to identify the frequency in user experiences. Merge survey and interview findings
RESEARCH REPORT
Survey & Study Reports
RESEARCH STUDY DELIVERY
In App
Send notifications users via the feedback widget.
Link
Generated when you deploy the research study
PERSONA & JOURNEY MAP
Persona Analytics
Visualize Comparisons between your Persona and Findings (from your Qualitative and Quantitative Research).
Persona Management
Each opportunity has at least one Ideal Customer, the Customer is defined with user defined tags, not arbitrary/excessive text.
Journey Map Management
Define all the nuances of your customer journey map (With colour coding for different moods).
SOLUTION PROTOTYPING
Prototyping/Brainstorming Boards
Quickly mockup interactive solutions/features to test with your customers, to know if it is what your customers need.

Prototypes are created specifically for a Customer Persona
Prototype Preview Local Database
Add a local database for data retrieval and entry
Prototype HTML Previewer
Prototypes are converted to HTML and then previewed
CONTACTS
User Research CRM
Private message users and manage data collected about each contact (potential/existing users); Provide collected contact data on demand for GDPR compliance.
WORKSPACE
Personal Workspace
Each workspace represents a single product
Company Domain
Define a company domain for shared & personal workspaces to reside
Domain Workspace
Use shares workspaces to handle products
Custom Branding
Select the colors you want each workspace to have
BEYOND THE LIMITS
Topup Wallet
Perform Pre-pay Topups with bundles containing a number of additional Interview Minutes, Response Submissions and more.
STORAGE
Cloud Storage
The storage limit for Interview Recordings, Images and Transcripts
SECURITY
SSO + Advanced Security
SUPPORT
Chat Support
Use our feedback widget (click 'Product Chat' in the 'Your Feedback' section)
Email Support
Contact us via support@prepxus.com
COMPLIANCE
GDPR
CCPA
SoC II
Starter
 
Unlimited
-
-
-
-
-
 
-
 
 
-
Unlimited
Unlimited
120 minutes /month
 
Unlimited
Unlimited
5000 /month
-
 
 
 
5 /opportunity
 
-
-
-
 
-
 
-
-
-
 
 
50GB
 
-
 
 
-
Pro
 
Unlimited
50K /month
Unlimited
 
 
 
Unlimited
Unlimited
500 minutes /month
 
Unlimited
Unlimited
15000 /month
 
 
 
Unlimited
 
12 /persona
Excel
 
 
-
-
 
 
150GB
 
-
 
 
-
Team
 
Unlimited
100K /month
Unlimited
 
 
 
Unlimited
Unlimited
500 minutes /month
 
Unlimited
Unlimited
15000 /month
 
 
 
Unlimited
 
Unlimited
Excel, Google Sheets, etc.
 
 
2
 
 
150GB
 
-
 
 
Enterprise
 
Unlimited
Custom
Unlimited
 
 
 
Unlimited
Unlimited
Custom
 
Unlimited
Unlimited
Custom
 
 
 
Unlimited
 
Unlimited
Excel, Google Sheets, etc.
 
 
Unlimited
 
 
250GB
 
 
 

Uncover and address the true needs of your markets

There are infinite opportunities to improve the lives of your users, with PrepxUs you'll pick the ones that matter most.