USER RESEARCH
Research Studies
Studies can consisting of Live User Interview, Survey and (Moderated/Unmoderated) Usability Testing questions
User Segmentation
Segment users (by Previous Research, User Attributes and Product Events) to send research study requests to.
User Research CRM
Private message users and manage data collected about each contact (potential/existing users); Provide collected contact data on demand for GDPR compliance.
Study Questions
Question types: User Interview, Rating, Prototype Usability Test, Multiple Choice, Single Text & Opinion Scale.
Study Response Analysis
Use the tags to identify the frequency in user experiences. Merge survey and interview findings
AI Analysis
Automatically tags interview transcripts and other studies responses (and soon, session recording observations)
User Interviews
Conduct Face-to-Face or Audio-Only Customer Interviews (via your Meeting Room), which are automatically recorded and transcribed.
Calendar Integrations
Sync your to calendars so we can detect your availability. Integrate your Microsoft, Google and Exchange Calendars.
Interview Bookings
When setting up User Interviews, you are provided with a booking link that can shared publicly, so they book available time slots themselves.
Screening Questions /interview
Screen those you reach out to (pre-interview), to identify if they qualify as a appropriate participant.
In-Interview Questions /interview
Setup in-interview questions to perform mixed-methods user research.
Automatic Recording/Transcription
Customer Interviews are automatically Recorded, Stored in the Cloud and Transcribed. Transcriptions can be edited and sections tagged.
Use the Top-Up form to Top-Up your minutes
Transcript Tagging/Editing
Use the tags to identify the frequency in user experiences. Use tags to transform conversations to Quantifiable and Qualifiable data.
Moderated Prototype Testing
Test if your target/existing customers find your solution effective enough to solve their problem (before you expend resources coding a solution).
Moderated Website Testing
Have users perform website usability testing live in user interviews
Unmoderated Prototype Testing
Test Prototypes in surveys.
Unmoderated Website Testing
Test Website in surveys.
Remote Assist/Hint
In moderated usability test sessions, you can remotely assisted the user if they are stuck (but it affects the usability score).
STUDY DELIVERY
Via Website
Have users participate in moderated and unmoderated user research via the website.
Web Link
Generated when you publish the research study
FEEDBACK/RESEARCH WIDGET
User Feedback Submissions
In-Website Research Recruitment
Send Research Requests to particular segments of users.
UX Observation Sessions
To help you better filter participants for research studies
Feedback Chat
Private messaging specific to each piece of feedback, so you can ask for more details.
Product Chat
Private messaging with users about the whole product (chat via the meeting room).
PRODUCT DISCOVERY
Define Product Outcomes
Define desired outcomes to group feedback/opportunities.
Prioritise Opportunities
Prioritise the opportunities resulting from the user research.
Solution Ideation
Define solutions for each product opportunity.
SOLUTION PROTOTYPING
UI/UX Prototyping
Quickly create low to high fidelity solutions and test the generated prototypes with users.
Collaborative Prototyping
Prototyping Collaboratively with teammates
Prototype Database
Simulate a backend database experiment for the solutions generated so participants have a more realistic experience
Solution HTML Previewer
Interactive solution are converted to HTML and then previewed
Conditional Logic & Variables
Add real software behaviours to prototypes
AI UX Design Assistant
A chat bot that helps you design better user experiences, leverage your user research, observation and feedback data.
Import Figma Prototype
Converts you Figma prototype to the Internal Format then to HTML for more realistic usability tests
WORKSPACE
Personal Workspace
Each workspace represents a single product
Company Domain
Define a company domain for shared & personal workspaces to reside
Domain Workspace
Collaborate in shares workspaces
Custom Branding
Select the colors you want each workspace to have
BEYOND THE LIMITS
Topup Wallet
Perform Pre-pay Topups with bundles containing a number of additional Moderated Study Minutes, Response Submissions and more.
STORAGE
Cloud Storage
The storage limit for Interview Recordings, Images and Transcripts
SECURITY
SUPPORT
Chat Support
Use our feedback widget (click 'Product Chat' in the 'Your Feedback' section)
Email Support
Contact us via support@prepxus.com
COMPLIANCE
GDPR
Download all the data we have on a participant, and delete it if requested.
CCPA
Download all the data we have on a participant, and delete it if requested.
