User Research as Easy as A,B,C

Setup, Conduct, Analyse and Synthesise User Research in minutes, from user interviews and usability testing to surveys and observations.
60-days (annual plan) and 21-days (monthly plan) money-back-guarantee.
Self-Service and Live Onboarding Support
Prioritised Idea Backlog and Widget

How It Works

Optionally, install the feedback/research widget, then start a research study (initially it's a survey, but an interview question converts it to a moderated study), thematic analysis and insight/opportunity synthesis are also covered.
  • Mixed-Method User Research
  • Product Discovery
  • User Journeys/flows
  • Capture User Feedback

See how your user research efforts are influencing user experience

Typically, you'd review the user experience dashboard, see negative experiences, investigate through feedback sentiment, observation data or launch related research studies, and finally ideate/validate a solution. OR, define a desired outcome, run research studies about particular user experiences (to find opportunities), and then ideate/validate solutions.

Product Discovery

Drill down to find the needs, pains, desires and more, with user journeys/flows

These user journeys/flows are query result summaries of the observations, feedback and the research study data.

assumptions-and-research

Observe every users experience, so you never miss an opportunity for improvement

With the user journey data tagging, no need to manually add individual custom event tracking code. Also, tagging retroactively updates previous and new observations, so tagging is only done once.

Observe User Experiences

Capture observation enriched user feedback, where you can playback the experience

Leverage AI tagging to classify feedback, semantic search and filter query to identify key pieces of feedback and granular statistics to visualise the overall sentiment of your users. The feedback hub also has a user journey summary of the feedback, related observations, private chats and research studies.

User Feedback Enriched With Observation Data

Conduct un/moderated user research to better understand user needs

Mixed-Method User Research, that converts surveys to Live 1:1 interviews, by just adding an interview session question, questions before are screening and after are in interview questions (so website/prototype testing can go from unmoderated to moderated in a second).

Research Study Results Page

Ideate, Test and Improve User Experiences with User Flow Prototyping

Use research findings to quickly define a user flow diagram then run usability tests to determine value to users, the business and much more.
Soon, AI chat collaboration and third party prototype integrations will be available.

Concept Builder and UX Testing

Have stakeholders prioritise opportunities with the factors they care about

With the key user needs extracted and data gathered, you can prioritise each need by weighted priority factors; ready for the roadmap or epic board.

Opportunity Prioritisation and Communication

Empathize and Innovate

Provide convenience to users by allowing them to submit and chat about their feedback, plus schedule and participate in 1:1 user interviews (and more) without leaving your website.

Click the Logo below to display the Widget

OR Use the Standalone Web Links

Mock Booking Link  »  Mock Meeting Link

Competition is key to reciprocity for all

PrepxUs came from my desire to help the poor by democratizing innovation, so products/services continuously become better, faster & cheaper.