Maximize the time spent learning customer needs and behaviours.
Users can Video Chat, Concept/UX Test and Session Record all at once (imagine the use cases e.g. Learn user behaviours in real time, Live product support and Live Prototyping).
Define/Refine/Scrap/Validate Product Assumptions
Define your pre-validated Customer Problems, Personas and Customer Journeys to be validated in Research Studies.
Ideate and Prototype Solutions (Brainstorm and Prototype at once).
Rapidly Ideate/prototype solutions (mimic all front/backend app behaviours) to test with customers.
Test if your solutions serve the needs of your customers.
Learn all the usability experiences customers will have with the new solution(s).
Use customer insights not just estimates to prioritise features.
Leverage the Evidence gathered to Prioritise the Validated Opportunities.
Learn more from Customers at every Phase of Product Discovery
Provide convenience to customers by allowing them to share/vote-on feedback and schedule/participate in Interviews (and more) without leaving your product.
