Desired Outcome
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Group Feedback and/or potential Opportunities under a Desired Outcome
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Weight Opportunities as they become fulfilled or more/less important
What is a Desired Outcome?
A Desired Outcome is a measurable performance indicator, that allows you to focus on only the related opportunities, as your time is limited.
Outcomes are structured as follows:
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Desired Outcome
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Product Opportunity
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User Persona
- Customer Journey
- Research Studies
- Product Concepts
- Other Personas ...
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User Persona
- Other Opportunities ...
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Product Opportunity
- Other Outcomes ...
How would I use a Desired Outcome?
To use a Desired Outcome, you'd use these steps:
- Define a Desired Outcome.
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There are 3 Options:
- Use as a repository for storing Customer Feedback (provided via the feedback widget)
- Manually define problem statements as Opportunities
- Separate opportunities for each team, as they mostly likely have different objectives
- Add weightings to reorder the outcomes.
- Grey outcomes once fulfilled.
Define a Desired Outcome
To define a Desired Outcome:
- Sign in to your account.
- Click the (Add button) near the top of the page.
You will see a popup dialog box with title 'Add Desired Outcome':
Add Desired OutcomeTitleEnter a Desired Outcome... - Enter the measurable Outcome you want to achieve.
- Finally, click Add button.
Note: The Outcome will be appear immediately.
Update a Desired Outcome
To update a Desired Outcome:
- Sign in to your account
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Click the (Edit button) of the Desired Outcome.
You will see a popup dialog box with title 'Edit Desired Outcome':
Edit Desired OutcomeTitleLower Churn to below 10%Weight1Color - Apply your Changes.
- Finally, click Update button.
Note: The Desired Outcome will be updated immediately.
Delete a Desired Outcome
To delete a Desired Outcome:
- Sign in to your account.
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Click the (Delete button) of the Desired Outcome.
You will see a popup dialog box with title 'Delete Desired Outcome':
Delete Desired OutcomeTitleAre you sure you want to delete this Desired Outcome?WarningThis opportunity will be permanently deleted - Finally, click Delete button.
Note: The Desired Outcome will be deleted immediately.
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